Privacy Policy

1. Information we collect

We may collect information you submit through Stripe checkout, onboarding forms, email, support conversations, website forms, or other communications. This may include your name, email address, phone number, company name, billing information, target county, target market, buy box, lead preferences, and account-related notes.

We may also collect technical information such as IP address, browser type, device type, pages visited, referral source, timestamps, and basic analytics data.

2. Payment information

Payments are processed by Stripe. Flipper Fred does not store full card numbers on this website. Stripe may collect and process payment details, billing information, fraud-prevention data, and related transaction information under Stripe's own terms and privacy policy.

3. Lead, property, and market information

Flipper Fred may collect, receive, create, enrich, or process real estate lead information, property information, seller information, agent-submitted information, public-record information, third-party data, market research, and related notes for the purpose of identifying, organizing, delivering, and supporting Flipper Leads and off-market opportunities.

Lead and property information may be incomplete, outdated, duplicated, inaccurate, or changed after delivery. Users are responsible for independent verification and lawful use of all information.

4. How we use information

We may use information to operate Flipper Fred, deliver Flipper Leads, process subscriptions, provide support, onboard customers, match customers to counties or markets, send service updates, improve lead quality, prevent fraud, enforce our Terms, maintain records, and comply with legal obligations.

5. How we share information

We may share information with service providers that help us operate the business, including Stripe, hosting providers, email providers, analytics providers, data vendors, contractors, support tools, and similar vendors.

We may also share information when necessary to deliver requested services, respond to legal requests, enforce our Terms, protect rights or safety, investigate fraud or misuse, or complete a business transfer such as a merger, sale, or asset transfer.

6. Customer responsibility for outreach

If you use Flipper Fred information to contact sellers, owners, agents, or other parties, you are responsible for complying with all applicable laws and rules, including Do Not Call, TCPA, state mini-TCPA, SMS, email, CAN-SPAM, real estate licensing, privacy, consumer protection, fair housing, and advertising laws.

Do not use Flipper Fred information for unlawful, misleading, abusive, harassing, discriminatory, or non-compliant outreach.

7. Data retention

We retain information for as long as reasonably necessary to operate the service, deliver leads, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, and improve the service.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, database, email system, payment processor, or online service is 100% secure, and we cannot guarantee absolute security.

9. Your choices

You may contact us to request access, correction, deletion, or update of your account information, subject to legal, operational, fraud-prevention, and recordkeeping requirements. You may unsubscribe from non-transactional emails where an unsubscribe option is provided.

10. Third-party links and services

Our website may link to third-party services, including Stripe. We are not responsible for the privacy practices, terms, content, or security of third-party websites or services.

11. Children's privacy

Flipper Fred is intended for adults and business users. We do not knowingly collect personal information from children under 13.

12. Changes to this Privacy Policy

We may update this Privacy Policy at any time by posting a revised version on this page. Your continued use of the website or services after changes are posted means you accept the updated policy.

13. Contact

Questions or privacy requests may be sent to flipperfred@mvme.com.